Wednesday, November 2, 2011

Juice Up, Takes Off

Working at the airport you learn things about people. Anxiety about security, how much they hate delays, and the nuisance that is keeping all the technology in their life fully powered. For years RFD has had a lot of power outlets in the boarding area. Many people though didn't really recognize they were allowed to use these outlets. Many of us who work here have heard the question "May I use that outlet?" to which we always respond "Yes!"

As part of our effort to improve the passenger experience we recently launched a new campaign called "Juice Up." It's pretty simple, we took all of our outlets in the boarding area (over 100 of them) and put bright neon orange covers on them to make them highly visible! They've been in place for two weeks now and we have had several compliments on the outlets and the fact that its FREE and highly visible! Just what we were going for.

Juice Up is also about our FREE Wi-Fi to go with the power. You can download that new app and top off your battery all right before you step on board the airplane.

We hope you enjoy all the new amenities and make sure before your next flight you Juice Up.

Thursday, October 27, 2011

September to Remember


In case you didn't hear we had a phenomenal month of September here at RFD. Passenger traffic was up 40% year over year thanks to Allegiant Air providing service to Clearwater/St.Petersburg throughout the month.

Overall we had 8,629 passengers use the airport in September. Historically Allegiant has reduced the frequencies or seasonally eliminated service to Clearwater during September.

Another exciting area of growth has been our upgrade to the Boeing 757 on our Las Vegas route. This has grown our capacity to Las Vegas from 150 seats per flight to 217 seats per flight.


We were very pleased to keep these flights this September and with a 90% load factor the region did a great job filling the seats! We've now had eight of the past nine months see growth year over year and year-to-date traffic is up over 16%!

Going forward we continue to focus on maximizing our existing destinations and look to engage new destinations. We've heard from many of you over the year and remain focused on delivering the product you're looking for.